Shipping & Payment:
1. All items will be shipped to worldwide after received the payment.
2. We provide China Post Air Mail for shipping method, delivery time depends on destination. In rare case, the strict custom will make the delivery time a bit longer. Please be patient. Please do not open a dispute.
3. We are not responsible for any accidents, delays or other issues which are the responsibility of the shipping service.
4. We are not responsible for any local duty or tax.
5. Items will be sent within 8 days after receiving confirmed payment.
6. Please check out your ADDRESS carefully when processing order.
7. China Post Air mail is free, But Transit time unstable.
8. Feel free to contact us with any question, we will offer you satisfying answer.
9. Due to shipping delays, We can extend transit time. So Please Don’t open a dispute.
If you are not satisfied with our quality,Pls send back to us,we will return your money except shipping cost. But we don’t accept the return by the color different. Because different monitor have different display.And every time,maybe the same color No. will have a little color differentia.
Please make sure you read the entire description and agree to the transaction before buying.
1.Your Feedback is really important to us, please take a few seconds to leave great feedback if you are satisfied with our product or service, thank you so much !!!
2.Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback. We will try our best to solve the problem and leave you a happy shopping mood here. Thank you!
Russian Buyer Pay Attention:
1. The delivery time is 25-45 days due to heavy work of Russia Post , if you do not get the goods in 40 days ,pls contact with me ,pls do not make dispute less than 90 days.
2. The buyer must provide full name .In Russia there was a new law, all parcels need buyers’ full name (a surname, a name and a middle name), otherwise parcel will be sent back.
Fast shipping is EMS,DHL,UPS etc,it’ll take 5-10 days to you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.